Van Fontanilla

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Van David Niccolo Fontanilla

IT professional with nearly 10 years of experience in network administration, healthcare information systems, and software quality assurance. I'm skilled in Microsoft SQL, LAN/WAN management, system security, and data-driven reporting, and I'm known for dependable technical support and turning data into practical insights for management. I also bring a creative edge from my background in graphic design and multimedia.

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Professional experience

  1. Computer Maintenance Technologist II

    Ilocos Training and Regional Medical Center

    2024 – Present
    • Manage, configure, and maintain local area networks (LAN), wide area networks (WAN), and wired and wireless connectivity.
    • Implement network security modules, anti-virus/anti-spam tools, firewalls, and security patches, and manage configuration backups, data files, and disaster recovery plans.
    • Provide tier-2 technical support for hardware, end-user devices, application systems (such as AD, DNS, SMTP, and email), and internet connectivity issues, escalating to service providers when necessary.
    • Install, upgrade, and perform preventive and corrective maintenance on computer systems, servers, peripherals, printers, and VoIP devices.

  2. Information System Analyst

    Ilocos Training and Regional Medical Center

    2020 – 2024
    • Analyze current and past hospital data.
    • Review recent hospital performance and identify trends.
    • Prepare reports on these findings and communicate their insights.
    • Consult with the management team to develop a long-term information technology plan.
    • Suggest processes and improvements based on the analysis.

  3. Project Coordinator / Systems Support

    Kaiser Dela-Cruz Consulting Inc. | Medsys

    2017 – 2020
    • Participate in and support development pilots during the initial phases of all projects.
    • Create operation test-based scenarios for operational and implementation scenarios.
    • Investigate, analyze, and solve unique or customer-related issues relating to test failures.
    • Track system issues and defects.
    • Develop and execute test scripts (Microsoft SQL), mentor team members, and give program presentations.
    • Facilitate, train, organize, and maintain new clients.
    • Modify stored procedures (Microsoft SQL) to satisfy client requests for customization.
    • Maintain test process documentation.

  4. Graphic Artist / Systems Developer (Intern)

    Lorma Colleges Marketing Department

    2016
    • Photographed, designed, edited, toned, and captioned marketing materials.
    • Developed and maintained the marketing repository system.

Top skills

Professional

  • Microsoft SQL
  • Software Quality Assurance
  • IT Networking
  • Troubleshooting
  • Multimedia
  • Marketing

Tools & technologies

  • LAN / WAN
  • Wireless networking
  • Firewalls & endpoint security
  • Active Directory
  • DNS & SMTP
  • VoIP
  • Backups & disaster recovery
  • SQL stored procedures
  • Test scripting
  • Data reporting
  • Graphic design
  • Photography

Soft skills

  • Observation
  • Decision Making
  • Communication
  • Multi-tasking